Privacy policy

Privacy

HighCandles.com collects customer information to provide you with the best online shopping experience possible. We respect your privacy and are committed to handling your personal information responsibly. By using our website, you agree to the terms outlined in this Privacy Policy.

Use of Information

HighCandles.com does not sell or rent your personal information to any third parties. Information you provide is used strictly for processing orders, customer service, and marketing communications (if you opt in). We may disclose information if required by law or court order.

Proprietary Rights

All content on this site, including logos, trademarks, text, graphics, images, and software, is the property of High Candles or its content suppliers and protected by copyright laws. No content may be copied, reproduced, modified, distributed, or republished without prior written consent.

Links to Other Websites

For your convenience, our site may contain links to other websites. HighCandles.com is not responsible for the privacy practices or content of those third-party sites.

Email Communication

When you subscribe to our newsletter, you agree to receive emails about promotions, product launches, and news from High Candles. You can unsubscribe at any time using the link provided in each email. Order confirmation emails will still be sent even if you unsubscribe from marketing communications.

Changes to Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. We encourage users to review our Privacy Policy periodically to stay informed about how we protect your information.

Security & Safe Shopping

HighCandles.com uses Secure Sockets Layer (SSL) encryption to protect your personal and payment information. Your credit card details and personal information are encrypted during transmission and are handled securely via Shopify’s platform and payment processors. You may choose not to save payment details to your account for added security.

Personal Information Collection

You may be asked to provide personal information when placing an order or creating an account. This may include your name, email, phone number, shipping address, and payment details. This information is used to fulfill your orders and improve your experience on our website.

Cookies

HighCandles.com uses cookies to enhance your browsing experience and collect non-personal information for analytics. Cookies help us remember your preferences, track your shopping cart, and provide a more personalized shopping experience. You can choose to disable cookies in your browser settings.

Applicability

This Privacy Policy applies only to information collected through HighCandles.com and does not apply to any offline communications.

Limitation of Liability

IN NO EVENT SHALL HIGH CANDLES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THIS SITE. IF YOU ARE DISSATISFIED WITH OUR SITE OR THIS POLICY, YOUR SOLE REMEDY IS TO STOP USING THE SITE.